Refund and Returns Policy
🛡️ 14-Day Return & Refund Policy
We offer a 14-day money-back guarantee for items that are defective, damaged, or not as described.
📦 Item Not Delivered?
If your order doesn’t arrive at the address you provided, you may be eligible for a full refund.
However, if the courier cannot locate your address, it is your responsibility to contact the courier directly. Failure to do so may result in forfeiting your reimbursement.If your item hasn’t arrived or wasn’t available for pickup by the expected or actual delivery date, please notify us within 14 calendar days. Claims submitted after this window may not be eligible for review.
🔁 Returns for Defective or Incorrect Items
You may return any handbag, shoes, jewelry, or watch for a full refund or exchange at no additional cost if it is defective or does not match the description on our website.
To streamline the return process, we recommend filming your unboxing experience for verification purposes.
📨 Return Instructions
To initiate a return, please contact our support team at support@dealsyity.com within 14 calendar days of the delivery date.
Returned items must be shipped using a trackable courier service.At Dealsyity, we stand by the quality of our bags, footwear, jewelry, and watches—and the service that comes with them.
If you’re not happy with your purchase, please don’t hesitate to reach out. We’re here to help.
